Our Privacy Policy
We at 'Burrell's Antique Desks' want you, our
customer, to feel confident that any personal details you share
with us are safe and secure at all times.
We have therefore outlined our privacy policy
here for you but if you have any query regarding our privacy policy
and our practice we would be happy to here from you.
We reserve the right to change our privacy policy
at any time in order to update and improve our services and keep
pace with any new legislation relating to customer privacy regulations.
Your personal information:
We only collect the essential information needed
for processing your order, or to send you information, photographs
etc., on items you are or may be interested in purchasing from us.
We never share your personal information with
any other business, web sites or any other third party unless it
is part of our service to you, for example, when we are forwarding
your email to our shipping company with a request for a shipping
quote for your item. You will of course be fully aware of this procedure
and may choose to deal directly with our chosen shipping and haulage
companies direct.
We only hold your email, telephone number and
postal address as part of our customer data base and these are not
available to any third party. These personal details are not used
for any other purpose.
You have the right to request that your email
and other details are removed from our customer data base at any
time or when our business transactions are complete. This will however
mean that we cannot contact you to offer you any further services,
notices of new stock that may be of interest to you or inform you
of any sale we may be running.
We rely on you to inform us of the information
you are happy for us to hold as our customer and you may update
and change this at any time if it becomes inaccurate.
If you feel we are not protecting
your personal information at any
time or are not abiding by our stated privacy policy please contact
us directly via email or telephone us on: (0044) (0)1562 752 849
Or write to us at: Burrell's Antique Desks,
Studio House, Chester Road South, Kidderminster, Worcestershire,
England, DY10 1XB.
Further contact details can be found on our contact page.
We aim to respond to your concerns and any complaints
within 3 working days and endeavor to rectify the situation immediately
if we have made a mistake.
